business success

Why the Best Companies Always Have the Best Customer Service

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AppleStore

I have never heard of anyone who has had a bad customer experience with Amazon, Apple, Costco, or Salesforce. The aforementioned companies are incredibly successful due, in large part, to a material focus on the customer experience. Not surprisingly, the stock market has handsomely rewarded these four companies over the past decade.

Amazon is so customer focused that it will literally send you a replacement for a lost package immediately without ever implying that the customer is at fault. The result is a consumer experience that is so optimal that Amazon is the only place where many consumers decide to shop online.

Read More http://www.inc.com/chris-haroun/why-companies-like-apple-and-amazon-always-have-the-best-customer-service.html

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5 Old School Networking Moves Young Entrepreneurs Need To Bring Back

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mad

When it comes to meeting new people for business, there’s networking, and then there’s networking. As the italics would lead you to believe, the latter networking has style and swag, and nothing keeps things classier than old school moves that show others that online social media hasn’t destroyed your manners when it comes being social in the business world. Nothing is more baller than a young person who handles business like Warren Buffett, right? Here are five networking strategies that young entrepreneurs really need to bring back into style today.

Read more at: http://nextshark.com/5-old-school-networking-moves-young-entrepreneurs-need-to-bring-back/#rmns

Missing In Action?

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LG2Nope! But even I feel like I’ve been away from my businesses because I’ve been deeply involved in another business launch with a client. This is the first time that I’ve found myself working hard and yet feeling guilty that I’m not promoting my businesses as much as usual. I must say it’s an odd feeling to know that the better business is for me, the more I’m away from my business, if that makes any sense.

As I lay on the bed at home here in Italy I’ve also realized the perceived downside of being able to work from anywhere in the world. I’m always at work! Now it may sound like I’m complaining but that’s hardly true. What I’ve realized is the blessing of working for ones self. Whether I’m here hanging out at Lake Garda or at home in Los Angeles at Manhattan Beach, I’m at peace even as my mind is racing about things to do. My life is full, complete and I’ve never been more content. So for those who may have noticed that I haven’t been as involved as usual, I’m still here and I’ll be publishing some new posts soon about what I’ve recently learned about developing and launching a new business while even starting with a simple landing page and a daily message!