Why the Best Companies Always Have the Best Customer Service


I have never heard of anyone who has had a bad customer experience with Amazon, Apple, Costco, or Salesforce. The aforementioned companies are incredibly successful due, in large part, to a material focus on the customer experience. Not surprisingly, the stock market has handsomely rewarded these four companies over the past decade.

Amazon is so customer focused that it will literally send you a replacement for a lost package immediately without ever implying that the customer is at fault. The result is a consumer experience that is so optimal that Amazon is the only place where many consumers decide to shop online.

Read More http://www.inc.com/chris-haroun/why-companies-like-apple-and-amazon-always-have-the-best-customer-service.html


Don’t Underestimate Yourself “Tap into Your Inner Powers”



Like most entrepreneurs these days I’ve been at it quite a while and have found myself doing all of the tasks associated with doing business online at one time or another.

It’s amazing the skills and knowledge that you pick up along the way without even realizing it. The problem is that after a while you start to just get things done in order to get to the next task and while having all of these acquired skills, it’s not very often that you do your best with what you really know.

Recently I wanted some videos made for one of my businesses and like a lot of people these days I sometimes outsource work on Fiverr. Well after a few weeks of looking for something really eye catching it seems that there’s less to choose from over there these days and higher prices.

Then it occurred to me. I can do better than what I’m seeing myself! While I’ve never produced anything in Adobe After Effects, I understand the use of templates and know Adobe products well enough and so this was the answer. It took a week to look at and play with the software and figure out what to do and another week to produce 3 videos. I spent about $125 on new pics and got video clips from my Video Blocks account.

The result?




The point being, “don’t settle for inferior quality by forgetting to do your best and apply the skills and knowledge that you’ve acquired over time.” It’s hard to know what you know these days until you’re confronted with a specific problem. We lose track quite frankly in these multitasking times that we live in of what we’ve actually learned along the way.

It’s easy to ignore what you know in your gut when you adopt the frame of mind to just keep things moving along. Get in the trenches when you have to. Even if you’re still building and maybe not as successful as you’d wish to be yet doesn’t mean you don’t know what you’re doing. Trust me. You’ve acquired many hidden skills so take time to tap into them now and then. Don’t lose sight of doing your absolute best as you know it to be in all regards.

Now if I could just find time to write a new piece of music my soul will be realigned with the universe! 😉

Best wishes in life, as well as with your endeavors whatever they might be!

David J Bembry

An Efficient but Simplified Business Plan App

Our Business Model Planner is designed to get you thinking, organized  and on your way to achieving your goals and objectives without overwhelming you.

7 Easy Steps

Having a business model, even a general one is key to ensuring you’re staying on track with your goals and objectives.  If you’ve never used a business model, think of it like a blue print for your business!

Our Seven Step program will go over your general company information, mission statements, goals, objectives in marketing, product and service marketing, and more!

During the planning phase you can save your progress by scrolling to the bottom of the page, don’t worry you can return at any time. Once you’ve completed all the steps you can come back and review, edit, or even submit your business plan to us so we can better access your situation to help grow your business.

Use our Business Model Planner app with our free Business Learning app and you’ll have a complete environment for focusing on your goals and objectives while implementing a sound business strategy.

Android Only

Get the free Business Learning app! https://play.google.com/store/apps/details?id=com.bembrybusiness.app

Get The Business Model Planning app – Only $0.99! For a limited time only!


5 Old School Networking Moves Young Entrepreneurs Need To Bring Back


When it comes to meeting new people for business, there’s networking, and then there’s networking. As the italics would lead you to believe, the latter networking has style and swag, and nothing keeps things classier than old school moves that show others that online social media hasn’t destroyed your manners when it comes being social in the business world. Nothing is more baller than a young person who handles business like Warren Buffett, right? Here are five networking strategies that young entrepreneurs really need to bring back into style today.

Read more at: http://nextshark.com/5-old-school-networking-moves-young-entrepreneurs-need-to-bring-back/#rmns

The Best Business Practice?


Empathy is really about acknowledging the emotions of others, being thoughtful and considerate of their feelings, and making decisions that take those feelings into consideration. http://dbembry.comempathy-leadership